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Store Policy

TERMS & CONDITIONS

*Use at own risk (we are not held responsible for any skin irritations or allergies that may occur while using our products).


*Not responsible for wrong address or lost/stolen packages.

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*Care instructions~
PLEASE KEEP IN COOL, DRY PLACE AS SOME PRODUCTS CAN MELT IN HOTTER TEMPERATURES.

RETURN POLICY

All sales are final.

If something is wrong from our side we will make it right.

body & face butter SHIPPING PROCESS

*Body butters will melt in temperatures over 70 degrees Fahrenheit. When ordering during the summer months, Butter Bomb will not be responsible for reimbursement if the product melts during shipment.  To help prevent this we have an insulated shipping process for the summer months. This process may delay your shipment by a day or two.

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Once mailed out, we estimate that all packages will arrive within 3 days. We freeze the body butter before shipping and put it in an insulated mailer with a cold pack. The mailers and cold packs may  help from keeping your butters from melting in that time frame. Some of you might find when you open the package that it is cool inside, but the cold pack isn’t frozen. That is because it thaws during transit.

While the insulated mailers and cold packs may get your products to your doorstep in good condition, they simply cannot keep packages left in a mailbox or the hot sun for hours at a chilled temperature. While about 95% of what we ship out arrives in tact, melting almost always occur when an individual has collected a package at the end of the day after it had been sitting in the sun or an outside mailbox for hours.

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Payment Methods

Payment Methods

- Credit / Debit Cards
 

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